Thank you! We appreciate the feedback we've received from our dealers, agents, customers and employees:
“I have yet to receive a single complaint from a customer about the products and services themselves, the company or the claims process.”
– Matt Johnson, Owner, Holiday Auto Group
“Great company to work with. They process claims and payments very fast, while also paying the same day.”
– Alivia R., Dealer
"This company cares about its employees. I love being able to work together as a team to help our service writers and agents."
– RoadVantage employee, Claims
"I work with a lot of warranty companies, and I have not experienced such amazing and quick response than I did with RoadVantage. This has by far been the fastest turnaround service I've experienced. Thank you guys again for all your assistance and professionalism."
– Jessica R., Dealer
"Extremely helpful and knowledgeable, as always. I always have positive experiences with all of your staff. You guys are the best."
– Frank I., Dealer
“No one matches what RoadVantage covers. I’ve been in this business 37 years, and these are the most comprehensive programs to ever hit the industry. This is so exciting, I feel like I’m 30 again!”
– Kurt Doeren, Owner, CIC Automotive
"I love this company. They are always nice and polite to myself and the company I work for."
– Margie F., Dealer
"Super simple process. The process to get my claim filed between the shop and RoadVantage took about 10 minutes. The tire was covered, and I ended up paying about 1/10 the cost of the actual tire. Simple, quick, and effective."
– Conner R., Customer
"I feel like what I'm doing makes a real difference. It's great."
– RoadVantage employee, Claims
"I work with RoadVantage on almost a daily basis. Everyone is so great!"
– Jonathan F., Dealer
“I am proud to be partnered with a company like RoadVantage, which values people as highly as TST itself does. Everyone I’ve met and dealt with has been first rate. They’ve built their company with quality individuals, from the top on down.”
– Tom Sullivan, General Manager, TST Inc.
"Very well versed in getting my claim complete... I can count on RoadVantage to get things done in a timely manner as well."
– Rene R., Dealer
"So quick, easy and convenient! Best warranty company out there."
– David B., Dealer
"Smooth experience throughout - from claim submission to payment, no hiccups - 5 star service!!"
– Andy L., Dealer
“Exclusions are minimal and easy to explain to the end user, what’s covered and what’s not. And RoadVantage made it even better when they came out with True Coverage; they made a good product even better. There are a lot of loopholes in other competitors’ products, but I don’t have concerns now.”
– Rich Deiley, National Sales Manager, TST Inc.
"Thanks for setting me up with RoadVantage!"
– Angela M., Dealer
"I take pride in making sure our dealers and agents have the best looking presentation materials in the industry."
– RoadVantage employee, Creative Services
"I was prepared to be on hold forever or be sent to a full voicemail box, but a Claims representative answered the call, and in no time processed the claim in a quick, efficient and pleasant manner. What a treat! Restores my faith in corporate America!"
– Richard H., Dealer
"This process was fast and easy!"
– Donald M., Dealer
"I feel so honored to have a team that is so passionate about our commitment to excellence."
– Garret Lacour, RoadVantage CEO & Founder
"Excellent customer service! Extremely helpful and patient while filing claims!"
– Trey L., Dealer
"Like always, I can only wish my staff acted in such a professional manner. Good job to all your staff personnel. Thank you!"
– Alex T., Dealer
"My favorite thing about RoadVantage is the people. I have a great team, and great customers."
– RoadVantage employee, Admin
"RoadVantage was great to work with."
– Janelle W., Dealer
“RoadVantage always pays in a timely, quick manner. Many thanks to everyone there.”
– Brian H., Dealer
"These guys are the best! Even faster & more efficient than our in-house dealership claims process."
– Billie M., Dealer
"RoadVantage is the easiest company to work with as a dealer, especially when it comes to tires. 10/10!"
– Ben M., Dealer
– Sean L., Dealer
"Always a pleasure!"
– Paul H., Dealer
"Great customer care!"
– Sean H., Dealer
"Prompt & professional. Would be more than happy to work with again. Some of the most courteous claims advisers I've worked with."
– Michael K., Dealer
"Prompt service & quick response! Definitely recommend!"
– Kageki N., Dealer
"Have always had a good experience with RoadVantage. Easy claims process and friendly people."
– Kah Fai T., Dealer
"Never an issue when dealing with RoadVantage. If you've dealt with one representative, you've gotten the best.They have a 'do whatever it takes' system there, and it's awesome. Never any problems!"
– Manuel H., Dealer
“Quick email response after I made my VSCR reimbursement. After I submitted all the documents required for the claim, the reimbursement check arrived quickly. No follow up inquiries needed. No wasted time – no telephone or postal service needed. All done digitally. Modern, high-tech, love it! Thanks for the prompt, professional service.”
– May W., Customer
“The entire process from start to finish was a pleasure.”
– Nick P., Independent Repair Shop
"Absolutely a great help with excellent customer service. Made this transition very easy to deal with."
– Alex C., Dealer
“I have been working with RoadVantage on getting a cancellation refund started on a plan I purchased in September 2015. I tried getting this handled by the dealer who were in no hurry to expend any funds to refund the unused portion. So I contacted RoadVantage’s customer service number. They have been very prompt to return phone calls and emails in a pleasant manner. In this day of mediocre customer service it is good to know there are still companies like them to actually make a customer feel like a customer and not just a nuisance.”
– Donny P., Customer
"I had a fantastic experience with this company! I'm a finance manager at the largest dealership in my city. It's a fantastic feeling knowing our customers are in good hands."
– Jeremy B., Dealer